Is your jewelry handmade?
Yes. Every piece is thoughtfully handmade to order using high-quality gemstones, crystals, and natural materials.
What materials do you use?
We use a curated selection of natural gemstones, and metals such as 18k gold-filled, stainless steel and high-quality plated finishes. All materials are chosen for their beauty, durability, and energy.
How long will it take to receive my order?
Since each piece is made to order, please allow 2–4 business days for production before shipping. Once shipped, delivery times will vary based on your location. You’ll receive tracking information as soon as your order is on its way.
Can I return or exchange my order?
We accept returns on unworn, non-custom items within 14 days of delivery. Earrings are final sale for hygiene reasons. For more details, please visit our Return and Refund Policy.
How should I care for my jewelry?
Our jewelry is delicate and should be treated with care. Keep it dry, avoid contact with chemicals, and store it in your Azzura pouch when not in use. For more details, visit our Jewelry Care Guide.
Do gemstones have meaning or healing properties?
Yes — many of the gemstones we use are believed to carry energetic and healing properties. While we love their spiritual significance, we encourage you to explore what resonates with you personally.
Where are you based?
We are a small, independent studio based in Montreal, Canada, creating each piece with intention and care.
Still have questions?
We’re here to help. You can reach us anytime at bijouxazzura@outlook.com or through our Contact Page.