Processing Time
Each piece is handmade with intention. Please allow 2-4 business days for your order to be prepared before it ships. During peak seasons or launches, processing may take slightly longer — we appreciate your patience and understanding.
Shipping within Canada
- Standard Shipping: 2–8 business days
- Express Shipping: 1–2 business days
- Free Standard Shipping on orders over $100 CAD
All Canadian orders ship via Chit Chats with tracking included.
Duties or taxes (if applicable) are the responsibility of the recipient.
Shipping to the United States
- Standard Shipping: 2–6 business days
- Express Shipping: 2–4 business days
- Free Standard Shipping on orders over $100 USD
Shipped via Chit Chats or USPS, with tracking included.
Duties or taxes (if applicable) are the responsibility of the recipient.
International Shipping
- Standard Shipping: 6-15 business days
- Free Standard Shipping on orders over $150 CAD
Unfortunately, no express shipping are offered by our selected carrier.
Shipped via Chit Chats or USPS, with tracking included.
Duties or taxes (if applicable) are the responsibility of the recipient.
Order Tracking
Once your order ships, you’ll receive a tracking number by email. Please allow up to 24 hours for tracking to activate.
Packaging
Your jewelry will arrive in our signature eco-conscious packaging — ready to gift, or keep.
Questions?
We’re here to help. Feel free to reach out via bijouxazzura@outlook.com for shipping-related or general inquiries.