Shipping policy

We currently ship within Canada and the United States.

Processing Time

Each piece is handmade with intention. Please allow 2-4 business days for your order to be prepared before it ships. During peak seasons or launches, processing may take slightly longer — we appreciate your patience and understanding.

Shipping within Canada

Standard Shipping: 2–8 business days

Express Shipping: 1–2 business days

Free Standard Shipping on orders over $100 CAD

Express Shipping Upgrade for $15 CAD on orders over $100 CAD

All Canadian orders ship via Chit Chats with tracking included

Duties or taxes (if applicable) are the responsibility of the recipient

Shipping to the United States

Standard Shipping: 2–6 business days

Express Shipping: 2–4 business days

Free Standard Shipping on orders over $100 USD

Express Shipping Upgrade for $15 USD on orders over $100 USD

Shipped via Chit Chats or USPS, with tracking included

Duties or taxes (if applicable) are the responsibility of the recipient

Order Tracking

Once your order ships, you’ll receive a tracking number by email. Please allow up to 24 hours for tracking to activate.

Packaging

Your jewelry will arrive in our signature eco-conscious packaging — ready to gift, or keep.

Questions?

We’re here to help. Feel free to reach out via bijouxazzura@outlook.com for shipping-related or general inquiries.